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Course Content

Hospitality: Cleaning and Servicing

Course Overview

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On average this
course contributes
1-2 hours
towards your CPD

This Hospitality: Cleaning and Servicing course has been created to ensure your staff know the general cleaning procedures and how to clean and service, bathroom and furniture areas. This module also covers hazards, lifting, handling and maintenance procedures relevant to all roles in the hospitality industry.

By completing this course you will be making sure your employees are meeting your organisation standards, which in turn will minimise the risk of bad publicity or lawsuits.

On completion of this course learners will:

  • Be able to describe the different types of cleaning equipment and materials that will be needed when cleaning furnished areas, toilets and bathrooms
  • Be aware of the different unexpected situations that might occur when cleaning and how to handle them
  • Know how to use safe lifting and carrying techniques
  • Be aware of the circumstances under which to call maintenance
  • Understand the importance of following the correct cleaning procedures and be able to identify different disposal methods for different types of waste
  • Understand what cleaning records need to be completed

When you've completed this online training you will sit an online test and, once successful, you can download your Virtual College certificate.

Course Details

Lesson Plan

The subjects covered in this module include:

  • Cleaning and Servicing
    • First impressions
    • Manager briefing
    • Materials & equipment
    • What to clean?
    • Hazards in tiled areas
    • Lifting and handling
    • Cleaning bathrooms
    • Unexpected situations
    • Safety 1
    • Maintenance procedure
    • Waste disposal
    • Cleaning records
    • Mission accomplished

Target Audience

This course is suitable for anyone working in hospitality.

Duration

It is estimated that this module will take approximately 1-2 hours to complete (depending on learning speed). The length of time taken depends entirely on how quickly you can study and absorb the material. The course is self-paced with approximately 55 interactive screens with multiple components. You do not have to complete all the training in one session. Your progress will be recorded throughout.

Certification

On completion of this course you will be able to print a Virtual College certificate.

CPD Accreditation

The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines


Entry Requirements

There are no specific entry requirements for this course.

Cost and Discounts

£30 + VAT - This cost is for a single user.

Discounts are available for multiple users (10 or more) for more information please contact info@ukvirtual-college.co.uk, or telephone UKVC Sales on 01943-885095.

How it Works

The information below is specific to this particular course. If you would like a more general guide to how our purchasing and learning works please visit the Four Easy Steps page which should tell you all you need to know.

Alternatively; if you have a specific question or concern why not contact us directly ?

What

This is an online course, all the training will be taken through your browser window. There will be no face-to-face sessions with instructors nor will you receive any training material through the post. If you wish you may print out any page of the training material, and may also print the notes you took during the training.

You can also revisit the training material at any time, even after you have completed the course.

How

The material for this course has been broken down into several smaller lessons, each lesson dealing with a specific area of the overall subject.

The lesson consist of a series of pages in which an instructor will talk you through the lesson material at a pace that suits you. Pages may also include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help you keep in touch and interested in the material.

Lessons can be taken in any order and each lesson may be PAUSED and RESUMED at any stage. When all lessons in the course have been completed our system will realise and automatically record that you have successfully completed the course

When

This course is delivered fully online allowing you to learn at your own pace, however an average duration would be 1-2 hours.

Buy It Now

Click Here buy this course

If you would like to buy this course now please enter details of the learner to be enrolled on the course.

When you click "Submit" you will be transferred to our secure payment system (provided by WorldPay) where you will be able to enter your credit or debit card details.

Start Your Training Today

Once the payment has been accepted you will immediately be allocated an account in our Training Management System, and you will be able start your training right away.

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