Click below to login into your e-learning

An Advertising Banner

Course Content

Consumer Contracts - Off-Premises Sales

Course Overview

Click Here buy this course

On average this
course contributes
1 hours
towards your CPD

The Consumer Contracts - Off-Premises Sales course has been created to present you with all the knowledge you need to gain an understanding of off-premises contracts.

By completing this course you will be meeting your legal obligations and minimising the risk of bad publicity or lawsuits.

Learners will be taught the rules and regulations regarding off-premises sales and how to apply them to their own work making sure they follow the law requirements.

On completion of this course learners will be able understand:

  • What off-premises contracts are as well as the types of contracts you will enter into
  • What information you must give to consumers and how that can be given
  • How long customers have to wait to cancel their contract with you
  • What happens when consumers cancel their contracts
  • How long you have to deliver the products that consumers have ordered from you
  • Why you need to make sure that consumers who call you can ring on a basic rate phone number

This course is relevant to any retailer that potentially sells away from their premises.

When you've completed this online training you will sit an online test and, once successful, you can print your certificate.

Course Details

Lesson Plan

The subjects covered in this module include:

  • Introduction
    • Types of consumer contracts
    • Off-premises contracts
    • Types of contracts
  • Information requirements
  • Cancellation periods and exceptions to the right to cancel
    • Cancellation periods
    • Three types of contracts
    • Exceptions to the right to cancel
  • Cancellation periods and exception and what it means
    • Cancellation and what it means
    • The main effects of cancellation
  • Other matter
  • Final thoughts
    • Recap of learning objectives

    Target Audience

    This course is suitable for any retailer that potentially sells away from their premises.


    It is estimated that this module will take approximately 1 hours to complete (depending on learning speed). As an e-learning module you can complete this training in convenient stages and the system will record your progress throughout.


    On completion of this course you will be able to print a Virtual College certificate.

    CPD Accreditation

    The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines

    Entry Requirements

    There are no specific entry requirements for this course, the material is appropriate for all levels. However, the estimated level of audience knowledge is intermediate.

    Cost and Discounts

    £30 + VAT - This cost is for a single user.

    Discounts are available for multiple users (10 or more) for more information please contact, or telephone UKVC Sales on 01943-605976.

    How it Works

    The information below is specific to this particular course. If you would like a more general guide to how our purchasing and learning works please visit the Four Easy Steps page which should tell you all you need to know.

    Alternatively; if you have a specific question or concern why not contact us directly ?


    This is an online course, all the training will be taken through your browser window. There will be no face-to-face sessions with instructors nor will you receive any training material through the post. If you wish you may print out any page of the training material, and may also print the notes you took during the training.

    You can also revisit the training material at any time, even after you have completed the course.


    The material for this course has been broken down into several smaller lessons, each lesson dealing with a specific area of the overall subject.

    The lesson consist of a series of pages in which an instructor will talk you through the lesson material at a pace that suits you. Pages may also include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help you keep in touch and interested in the material.

    Lessons can be taken in any order and each lesson may be PAUSED and RESUMED at any stage. When all lessons in the course have been completed our system will realise and automatically record that you have successfully completed the course


    This course is delivered fully online allowing you to learn at your own pace, however an average duration would be 1 hours.

    Buy It Now

    Click Here buy this course

    If you would like to buy this course now please enter details of the learner to be enrolled on the course.

    When you click "Submit" you will be transferred to our secure payment system (provided by WorldPay) where you will be able to enter your credit or debit card details.

    Start Your Training Today

    Once the payment has been accepted you will immediately be allocated an account in our Training Management System, and you will be able start your training right away.

    Buy it Now

    Online Payment Form

    * indicates a mandatory field.
    First name *
    Last name *
    e-mail address *
    confirm e-mail address *
    Address (line 1) *
    Address (line 2)
    Town *
    County *
    Postcode *
    Phone *
    Offer Code (if any)
    Where did you hear about our course?
    Tick this box if you are happy to receive news and offers from Virtual College

    UKVC, Marsel House, Ilkley, LS29 8DD

    © Virtual College 2008 - 2017 All Rights Have Been reserved | Disclaimer | Privacy Policy | Accessibility | Affiliates

    Content Running...