Click below to login into your e-learning

An Advertising Banner

Course Content

Prevention of Underage Sales

Course Overview


The Chartered Trading Standards Institute (CTSI) and Virtual College have joined together to create a range of online training resources which are highly relevant to all businesses, including 'Prevention of under age sales.'

In the UK certain products have age based sales restriction mandated in law.

Enforcement is active: Police and Trading Standards officers are permitted to send children into retailers to attempt to buy restricted products.

The potential penalties are large, both for the individual and the retailer. If caught selling an age restricted product, the retailer will be required to demonstrate due diligence, this includes evidence of effective staff training and that the staff have understood the training.

This course aims to help protect organisations and employees from:

  • Prosecution
  • Bad PR
  • Fines
  • Loss of business

Most people have some difficulties in accurately judging the age of a person. Whether or not someone appears to be over a certain age is subjective and depends on the individual making the decision. This leaves brands and individuals vulnerable.

On completion of this module, learners will understand:

  • Why age restrictions exist, what the legal requirements are and who is responsible for upholding these requirements
  • What goods are covered by age restrictions and where they are sold
  • How to approach the sale and what forms of identification are acceptable
  • How to refuse a sale

Course Details

Lesson Plan

The course will be split into the following sections and will provide contextual advice generated from a wide variety of scenarios:

  • Section 1 - Introduction to Age Restricted Goods
  • Section 2 - What good are covered and where are they sold?
  • Section 3 - How to Approach the Sale
  • Section 4 - How to Refuse a Sale

Target Audience

All retail and hospitality outlets that sell age restricted products.


It is estimated that this module will take approximately 1 hours to complete (depending on learning speed). As an e-learning module you can complete this training in convenient stages. The system will record your progress throughout.


On completion of this course you will be able to download a Virtual College certificate.

Entry Requirements

There are no specific entry requirements for this course.

Cost and Discounts

£15 + VAT - This cost is for a single user.

Discounts are available for multiple users (10 or more) for more information please contact, or telephone UKVC Sales on 01943-605976.

How it Works

The information below is specific to this particular course. If you would like a more general guide to how our purchasing and learning works please visit the Four Easy Steps page which should tell you all you need to know.

Alternatively; if you have a specific question or concern why not contact us directly ?


This is an online course, all the training will be taken through your browser window. There will be no face-to-face sessions with instructors nor will you receive any training material through the post. If you wish you may print out any page of the training material, and may also print the notes you took during the training.

You can also revisit the training material at any time, even after you have completed the course.


The material for this course has been broken down into several smaller lessons, each lesson dealing with a specific area of the overall subject.

The lesson consist of a series of pages in which an instructor will talk you through the lesson material at a pace that suits you. Pages may also include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help you keep in touch and interested in the material.

Lessons can be taken in any order and each lesson may be PAUSED and RESUMED at any stage. When all lessons in the course have been completed our system will realise and automatically record that you have successfully completed the course


This course is delivered fully online allowing you to learn at your own pace, however an average duration would be 1 hours.

Buy It Now

Click Here buy this course

If you would like to buy this course now please enter details of the learner to be enrolled on the course.

When you click "Submit" you will be transferred to our secure payment system (provided by WorldPay) where you will be able to enter your credit or debit card details.

Start Your Training Today

Once the payment has been accepted you will immediately be allocated an account in our Training Management System, and you will be able start your training right away.

Buy it Now

Online Payment Form

* indicates a mandatory field.
First name *
Last name *
e-mail address *
confirm e-mail address *
Address (line 1) *
Address (line 2)
Town *
County *
Postcode *
Phone *
Offer Code (if any)
Where did you hear about our course?
Tick this box if you are happy to receive news and offers from Virtual College

UKVC, Marsel House, Ilkley, LS29 8DD

© Virtual College 2008 - 2017 All Rights Have Been reserved | Disclaimer | Privacy Policy | Accessibility | Affiliates

Content Running...