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Omitted and Delayed Medicines in Hospitals

Course Overview

For a variety of reasons, medicine doses are often omitted or delayed in hospital. This can cause serious harm or death for some critical medicines or conditions. This course is aimed at all healthcare professionals who prescribe, dispense, review, supply or administer medicines in hospitals.

On completion of this course learners will:

  • Demonstrate an increased awareness of the frequency and types of reported incidents, and harms that arise from omitted and delayed medicines doses in hospital
  • Describe safer practice to minimise the frequency and risk of harm arising from omitted and delayed medicine doses in hospital.
  • Course Details

    Lesson Plan

    Areas covered in this course include:

    • Traditional Errors
    • Errors of Omission or Delay
    • Working Together to Reduce the Risk
    • National Patient Safety Incident Reports
    • Omitted Antimicrobial Doses
    • Critical Medicines
    • How to Minimise Harm
    • National Guidance on Minimising Harm
    • Local Medicine Procedures
    • Monitoring Medicines Administration
    • Medication Safety Thermometer Pilot Sites 1, 2 & 3
    • Case Studies

    Target Audience

    This course is aimed at all healthcare professionals who prescribe, dispense, review, supply or administer medicines in hospitals.


    Approximately 45 to an hour. The length of time taken depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like, and there is no limit on how long you can take to do the course.

    Entry Requirements

    There are no specific entry requirements for this course.

    What our customers have said

    I thought the course was very good at raising the issues that are encountered.
    12/07/2016 AB
    The module was very informative and certainly made me think about practice. I liked the scenarios and the challenges. Generally a very good module that should be used by all involved.
    23/06/2016 PF
    It was a useful course as it refreshed my memory in administration of medication and highlighted to me the errors that can occur during administration.
    01/05.2016 TP
    A useful tool to ensure health professionals are reminded of serious implications which can occur with medicine administration.
    26/04/2016 TM
    As a manager I am interrupted so it is easy to come back to the training at any point
    08/04/2016 HE
    I enjoyed the power point slides as I had to read as well as listen.the test is straight forward, no tricky questions.
    11/03/2016 KD
    I liked that there wasn't lots of information on the slides, as I am dyslexic therefore too many words per slide makes it very difficult to read.
    06/02/2016 KC
    Gaining a greater insight into the role of other healthcare professionals
    30/01/2016 CJ
    I liked the case studies.Manageable chunks of information given.
    15/01/2016 CK
    Useful revision on medicine omission and delayed medicines. increasing awareness of importance off medicine administration and correct documentation of any omissions.
    27/08/2015 LR
    I love the way you repeatedly discussed the important information as it retains well to our mind
    07/10/2015 JJ
    Easy to follow and understand
    14/10/2015 VT
    Very interesting and made me think about my work practices
    21/10/2015 JT
    Like the recap questions and quiz
    27/10/2015 KR
    Simple and straight forward direction
    01/11/2015 CC
    The module was very thorough and it covered and highlighted the problems we usually come across on the wards on a regular basis. it was very informative and useful. Completion of this training module by nurses and Doctors will highlight all these issues to these healthcare professionals. This is a useful module as we can all learn from it and hopefully minimise these incidents
    TA 25/08/2015

    Cost and Discounts

    £30 + VAT - This cost is for a single user.

    Do you qualify to access this course free of charge?

    If your organisation has purchased access to the Patient Safety Suite you'll be able to access this course for free, visit our self-registration page to find out more

    12 months access to the Patient Safety Training Suite of 13 courses costs just £5,000 + VAT. Different options are available for individuals, small, medium and large organisations. Email for more information.

    How it Works

    The information below is specific to this particular course. If you would like a more general guide to how our purchasing and learning works please visit the Four Easy Steps page which should tell you all you need to know.

    Alternatively; if you have a specific question or concern why not contact us directly ?


    This is an online course, all the training will be taken through your browser window. There will be no face-to-face sessions with instructors nor will you receive any training material through the post. If you wish you may print out any page of the training material, and may also print the notes you took during the training.

    You can also revisit the training material at any time, even after you have completed the course.


    The material for this course has been broken down into several smaller lessons, each lesson dealing with a specific area of the overall subject.

    The lesson consist of a series of pages in which an instructor will talk you through the lesson material at a pace that suits you. Pages may also include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help you keep in touch and interested in the material.

    Lessons can be taken in any order and each lesson may be PAUSED and RESUMED at any stage. When all lessons in the course have been completed our system will realise and automatically record that you have successfully completed the course


    This course is delivered fully online allowing you to learn at your own pace, however an average duration would be 45 hours.

    Buy It Now

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    Start Your Training Today

    Once the payment has been accepted you will immediately be allocated an account in our Training Management System, and you will be able start your training right away.

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