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The Principles of Effective Income Management

Course Overview

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On average this
course contributes
1 - 2 hours
towards your CPD

The Principles of Effective Income Management course will look at rent arrears and the importance of prevention and control. It also addresses the challenges facing social housing providers in ensuring that rent can be paid and tenancies sustained.

On completion of this course you will have knowledge of the subjects outlined in the lesson plan below, in relation to income management for a social housing provider. Because the e-learning course is hosted on our platform you can re-visit the training at any point, even after it has been completed.

Course Details

Lesson Plan

Areas covered include:

  • The importance of effective income management
  • Regulation
  • Challenges to effective income management
  • Welfare reform
  • Creating a culture of paying
  • Preventing arrears
  • Maximising customer incomes and employability, including
    • Benefit take up
    • Debt advice
    • Credit unions
  • Dealing with arrears and case management
  • The rent arrears protocol and enforcement
  • And finally, dealing with former tenant arrears

Target Audience

This course is targeted primarily at individuals working within the social housing sector.


Duration

With approximately 88 interactive screens, it is estimated that this module will take approximately 1 - 2 hours to complete (depending on learning speed). As an e-learning module you can complete this training in convenient stages and revisit whenever you wish. The system will record your progress throughout.

Certification

On completion of this course you will be able to print a Virtual College certificate.


CPD Accreditation

The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines


Entry Requirements

There are no specific entry requirements.


What our customers have said

I thought it was easy to use and navigate around each screen
27/01/2016 NN

Cost and Discounts

£30 + VAT - This cost is for a single user.

Discounts are available for multiple users (10 or more) for more information please contact info@ukvirtual-college.co.uk, or telephone UKVC Sales on 01943-605976.

How it Works

The information below is specific to this particular course. If you would like a more general guide to how our purchasing and learning works please visit the Four Easy Steps page which should tell you all you need to know.

Alternatively; if you have a specific question or concern why not contact us directly ?

What

This is an online course, all the training will be taken through your browser window. There will be no face-to-face sessions with instructors nor will you receive any training material through the post. If you wish you may print out any page of the training material, and may also print the notes you took during the training.

You can also revisit the training material at any time, even after you have completed the course.

How

The material for this course has been broken down into several smaller lessons, each lesson dealing with a specific area of the overall subject.

The lesson consist of a series of pages in which an instructor will talk you through the lesson material at a pace that suits you. Pages may also include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help you keep in touch and interested in the material.

Lessons can be taken in any order and each lesson may be PAUSED and RESUMED at any stage. When all lessons in the course have been completed our system will realise and automatically record that you have successfully completed the course

When

This course is delivered fully online allowing you to learn at your own pace, however an average duration would be 1 - 2 hours.

Buy It Now

Click Here buy this course

If you would like to buy this course now please enter details of the learner to be enrolled on the course.

When you click "Submit" you will be transferred to our secure payment system (provided by WorldPay) where you will be able to enter your credit or debit card details.

Start Your Training Today

Once the payment has been accepted you will immediately be allocated an account in our Training Management System, and you will be able start your training right away.

Buy it Now

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