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Course Content

The Basics of Tenancy Management

Course Overview

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On average this
course contributes
1-2 hours
towards your CPD

Providing a professional tenancy management service is an essential requirement for all Registered Providers of social housing. To manage social housing tenancies effectively, you are required to have a basic knowledge of the law and regulations. Registered Social Housing Providers will develop policies and procedures to ensure they achieve the aims of the regulatory standards and comply with the legislation surrounding social housing tenancies at all times.

When you have completed this online course, you will have an understanding of the following topics in the context of basic tenancy management for a Registered Social Housing Provider:

  • Regulatory framework
  • Legislative background
  • Types of tenancy agreements
  • What is a tenancy agreement
  • Landlord responsibilities
  • Tenant rights and responsibilities
  • Ending tenancies
  • Dealing with tricky issues such as:
    • Changes to a tenancy
    • Relationship breakdown
    • Access to a tenants home
    • Abandoned properties
    • Tenancy fraud and unauthorized sub-letting
    • Former tenants belongings

Course Details

Lesson Plan

Areas covered include:

  • The Regulatory Framework
  • Types of Tenancy
  • Rights and Responsibilities
  • Ending Tenancies
  • Gaining Access
  • Practice Questions

Target Audience

This course is designed for Registered Social Housing Providers and anyone working in the social housing sector.

Duration

With approximately 56 interactive screens, it is estimated that this course will take approximately 1 - 2 hours to complete (depending on learning speed). As an e-learning course you can complete this training in convenient stages and revisit whenever you wish. The system will automatically record your progress throughout.

Certification

On completion of this course you will be able to print a Virtual College certificate.

CPD Accreditation

The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines


Entry Requirements

There are no specific entry requirements for this course.


What our customers have said

Easy to use and very informative. I really liked the little challenges throughout the module.
01/04/2016 GB
I liked that the course was online and had audio
23/02/2016 GB
Informative, clear, easy to navigate through each screen
22/01/2016 NN

Cost and Discounts

£30 + VAT - This cost is for a single user.

Discounts are available for multiple users (10 or more) for more information please contact info@virtual-college.co.uk, or telephone us on 01943-885089.

How it Works

The information below is specific to this particular course. If you would like a more general guide to how our purchasing and learning works please visit the Four Easy Steps page which should tell you all you need to know.

Alternatively; if you have a specific question or concern why not contact us directly ?

What

This is an online course, all the training will be taken through your browser window. There will be no face-to-face sessions with instructors nor will you receive any training material through the post. If you wish you may print out any page of the training material, and may also print the notes you took during the training.

You can also revisit the training material at any time, even after you have completed the course.

How

The material for this course has been broken down into several smaller lessons, each lesson dealing with a specific area of the overall subject.

The lesson consist of a series of pages in which an instructor will talk you through the lesson material at a pace that suits you. Pages may also include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help you keep in touch and interested in the material.

Lessons can be taken in any order and each lesson may be PAUSED and RESUMED at any stage. When all lessons in the course have been completed our system will realise and automatically record that you have successfully completed the course

When

This course is delivered fully online allowing you to learn at your own pace, however an average duration would be 1-2 hours.

Buy It Now

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If you would like to buy this course now please enter details of the learner to be enrolled on the course.

When you click "Submit" you will be transferred to our secure payment system (provided by WorldPay) where you will be able to enter your credit or debit card details.

Start Your Training Today

Once the payment has been accepted you will immediately be allocated an account in our Training Management System, and you will be able start your training right away.

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