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Course Content

How to Manage Volunteers

Course Overview

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On average this
course contributes
1 hours
towards your CPD

Volunteers will have different reasons and motivations in choosing to volunteer their time. They may opt to volunteer to develop their skills, gain experience or give something back to the community. It is the role of the manager to effectively recruit, motivate, manage and develop volunteers to ensure both parties benefit fully from the process.

As a result, this course has been developed to provide learners with the knowledge and skills required to manage volunteers. On completion, learners will understand how to successfully recruit, induct and motivate volunteers, the essentials associated with volunteers and the law, and the key organisational responsibilities.

By completing this course you should be able to:

  • Identify key steps in implementing change successfully
  • Appreciate the importance of being clear about why and how we use volunteers
  • Be clear about what is involved in recruiting, managing and supporting volunteers
  • Be able to identify which polices and procedures need to be in place
  • Describe how to motivate and retain volunteers
  • Be aware of the difference between a volunteer and an employee
  • Have a knowledge of the fundamentals of volunteers and the law

Course Details

Lesson Plan

Areas covered include:

  • Welcome and Learning Outcomes
  • Introduction to Managing Volunteers
  • Effective Management of Volunteers
  • Volunteers and the Law
  • Volunteers and the Organisation

Target Audience

This module is aimed at managers who have a responsibility to managing volunteers.


With approximately 46 interactive screens, it is estimated that this module will take approximately 1 hour to complete (depending on learning speed). As an e-learning module you can complete this training in convenient stages. The system will record your progress throughout.


On completion of this course you will be able to print a Virtual College certificate.

CPD Accreditation

The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines

Entry Requirements

There are no specific entry requirements for this course.

What our customers have said

I liked the voice guidance.
22/10/2015 EK div>
The modules were in nice small chunks so I could finish a module and start a new one the next day
30/08/2015 BG
This unit was straight to the point and offered multiple choice questions
SP 19/06/2015
Being able to do it at home and in my own time
JL 21/02/2015
Found this course to be very interesting and informative
SW 23/10/2014
Ability to undertake the course within my own timescales
WG 25/10/2013
Easy to use system, very interactive
VL 02/10/2013
I particularly liked the end of modules tests. I found doing these allowed me to reflect on what I had learnt before moving on to the next module
CT 29/06/2013

Cost and Discounts

£30 + VAT - This cost is for a single user.

Discounts are available for multiple users (10 or more) for more information please contact, or telephone us on 01943-885089.

How it Works

The information below is specific to this particular course. If you would like a more general guide to how our purchasing and learning works please visit the Four Easy Steps page which should tell you all you need to know.

Alternatively; if you have a specific question or concern why not contact us directly ?


This is an online course, all the training will be taken through your browser window. There will be no face-to-face sessions with instructors nor will you receive any training material through the post. If you wish you may print out any page of the training material, and may also print the notes you took during the training.

You can also revisit the training material at any time, even after you have completed the course.


The material for this course has been broken down into several smaller lessons, each lesson dealing with a specific area of the overall subject.

The lesson consist of a series of pages in which an instructor will talk you through the lesson material at a pace that suits you. Pages may also include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help you keep in touch and interested in the material.

Lessons can be taken in any order and each lesson may be PAUSED and RESUMED at any stage. When all lessons in the course have been completed our system will realise and automatically record that you have successfully completed the course


This course is delivered fully online allowing you to learn at your own pace, however an average duration would be 1 hours.

Buy It Now

Click Here buy this course

If you would like to buy this course now please enter details of the learner to be enrolled on the course.

When you click "Submit" you will be transferred to our secure payment system (provided by WorldPay) where you will be able to enter your credit or debit card details.

Start Your Training Today

Once the payment has been accepted you will immediately be allocated an account in our Training Management System, and you will be able start your training right away.

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