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Course Content

How to Manage Sickness and Absence

Course Overview

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On average this
course contributes
1-2 hours
towards your CPD

Within the workplace, it is important that you, as a manager, are able to effectively manage employees who are unable to attend work for reasons of illness or injury. You must be able to deal with sickness absence fairly, by setting standards that enable you to meet the needs of all your employees. The development of effective processes will also help minimise disruptions caused by absences and will reduce the cost of sick pay and lost time within your organisation.

As a result, this course has been developed to provide learners with the knowledge and skills required to manage sickness absence. On completion, learners will understand how an absence should be notified, the recording and measuring process, short and long term absence principles, how to facilitate a return to work and the fundamentals of capability.

By completing this course you should be able to:

  • Describe the reasons for absence
  • Explain the process of managing absence
  • Describe the benefits of a sensitive approach to managing absence
  • Create a sickness and absence policy
  • Highlight the impact of absence on the workplace
  • Identify ways in which organisations can calculate the effect of absence
  • Describe the timescales and trigger points in managing absence
  • Consider issues which will impact on capability
  • Appreciate the value of recording and monitoring absence
  • Choose from a range of options for facilitating employees' return to work.

Course Details

Lesson Plan

  • Welcome and Learning Outcomes
  • Introduction to Absence
  • Notification of Absence
  • Recording and Measuring Absence
  • Short and Long Term Sickness
  • Facilitating a Return to Work
  • Capability

Target Audience

This course is aimed at managers who have responsibility for managing sickness absence.


With approximately 61 interactive screens, it is estimated that this course will take approximately 1 - 2 hours to complete (depending on learning speed). As an e-learning module you can complete this training in convenient stages. The system will record your progress throughout.


On completion of this course you will be able to print a Virtual College certificate.

CPD Accreditation

The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines

Entry Requirements

There are no specific entry requirements for this course.

What our customers have said

Good all round module offering helpful guidelines
16/03/2016 PS
Very easy to use, clear instructions and it was fairly quick to navigate.
18/01/2016 CB
Easy to navigate. Each module gave you the number of pages in the section. You were able to read at your own pace.
26/10/2015 SW
It is broken down into segments allowing the individual time to digest information and take breaks.
12/10/2015 DL
Very easy to follow
25/08/2015 NH
06/07/2015 AS
Very informative about correct procedures of absence dismissals
SM 16/03/2015
Layout and presentation - very easy to follow
GD 25/11/2014
Very straightforward to use and concise information in managing absence
PM 13/06/2014
Well thought out - good practical advice - case management examples would assist managers
AA 12/05/2014
I found the interactive video quite helpful rather than just the slides
SL 25/11/2013
The challenges make you think about what you are learning
JJ 07/08/2013
I like how topics are broken down into boxes / bubbles - very helpful and make it easier to read and understand
KL 16/06/2013
Colourful and keeps you interested
SF 18/06/2013

Cost and Discounts

£30 + VAT - This cost is for a single user.

Discounts are available for multiple users (10 or more) for more information please contact, or telephone us on 01943-885089.

How it Works

The information below is specific to this particular course. If you would like a more general guide to how our purchasing and learning works please visit the Four Easy Steps page which should tell you all you need to know.

Alternatively; if you have a specific question or concern why not contact us directly ?


This is an online course, all the training will be taken through your browser window. There will be no face-to-face sessions with instructors nor will you receive any training material through the post. If you wish you may print out any page of the training material, and may also print the notes you took during the training.

You can also revisit the training material at any time, even after you have completed the course.


The material for this course has been broken down into several smaller lessons, each lesson dealing with a specific area of the overall subject.

The lesson consist of a series of pages in which an instructor will talk you through the lesson material at a pace that suits you. Pages may also include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help you keep in touch and interested in the material.

Lessons can be taken in any order and each lesson may be PAUSED and RESUMED at any stage. When all lessons in the course have been completed our system will realise and automatically record that you have successfully completed the course


This course is delivered fully online allowing you to learn at your own pace, however an average duration would be 1-2 hours.

Buy It Now

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If you would like to buy this course now please enter details of the learner to be enrolled on the course.

When you click "Submit" you will be transferred to our secure payment system (provided by WorldPay) where you will be able to enter your credit or debit card details.

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Once the payment has been accepted you will immediately be allocated an account in our Training Management System, and you will be able start your training right away.

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