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Equality & Diversity for Contractors - Getting it right!

Course Overview

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On average this
course contributes
1-2 hours
towards your CPD

Equality and diversity 'affects' and is 'owned' by everyone. It influences many aspects of business, including frontline customer facing activities.

This short online course, which has been developed in partnership with the Housing Diversity Network, is aimed at all contractors and trades people, particularly those working with social housing providers.

We live in a diverse society and it is therefore essential that we understand how our actions can affect our customers. The term 'equality and diversity' often causes confusion and its workplace definition can be different to what an individual contractor thinks it should mean. This training will provide you with a common sense approach to what is often seen as a complex topic and will ensure that you know how to respond in everyday situations without breaking the law.

This course has been developed to help you apply a common sense approach to equality and diversity.

On completion of this module learners will be able to:

  • Say what equality and diversity means
  • Explain how equality and diversity helps you do your job better
  • Recognise different terminology
  • Know how to respond in everyday situations
  • Identify what the law requires and how to make sure you don't break it

Course Details

Lesson Plan

Areas covered include:

  • Welcome and Aims of the Session
  • Understanding what Equality and Diversity Means
  • Glossary
  • The Law and How To Make Sure You Don't Break It
  • Everyday Situations and How You Might Respond
  • Summary

Target Audience

This course is ideal for all contractors and people who work within the trades sector. It will also be of interest to anyone who would like to increase their awareness of how equality and diversity affects those working in customer facing roles.


As an e-learning course learners are able to work at their own pace, breaking off and resuming their study as appropriate. With over 77 interactive screens with multiple components it is anticipated this course will take approximately 1-2 hours to complete.


On completion of this course you will be able to download a Virtual College certificate.

CPD Accreditation

The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines

Entry Requirements

There are no specific entry requirements for this module.

What our customers have said

Made a complex subject very easy to understand
GL 11/06/2013

Cost and Discounts

£30 + VAT - This cost is for a single user.

Discounts are available for multiple users (10 or more) for more information please contact, or telephone UKVC Sales on 01943-605976.

How it Works

The information below is specific to this particular course. If you would like a more general guide to how our purchasing and learning works please visit the Four Easy Steps page which should tell you all you need to know.

Alternatively; if you have a specific question or concern why not contact us directly ?


This is an online course, all the training will be taken through your browser window. There will be no face-to-face sessions with instructors nor will you receive any training material through the post. If you wish you may print out any page of the training material, and may also print the notes you took during the training.

You can also revisit the training material at any time, even after you have completed the course.


The material for this course has been broken down into several smaller lessons, each lesson dealing with a specific area of the overall subject.

The lesson consist of a series of pages in which an instructor will talk you through the lesson material at a pace that suits you. Pages may also include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help you keep in touch and interested in the material.

Lessons can be taken in any order and each lesson may be PAUSED and RESUMED at any stage. When all lessons in the course have been completed our system will realise and automatically record that you have successfully completed the course


This course is delivered fully online allowing you to learn at your own pace, however an average duration would be 1-2 hours.

Buy It Now

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When you click "Submit" you will be transferred to our secure payment system (provided by WorldPay) where you will be able to enter your credit or debit card details.

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Once the payment has been accepted you will immediately be allocated an account in our Training Management System, and you will be able start your training right away.

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