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Understanding the Role of the Manager

Course Overview

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On average this
course contributes
1-2 hours
towards your CPD

It is vital that managers understand their role within an organisation; they are required to motivate staff, keep order and set standards. They co-ordinate people, money, projects, and are often the conduit between workers and senior management.

This module has been developed to provide learners with an increased understanding of the key competencies required for the role of a manager. On completion, learners will appreciate the differences between management and leadership and recognise the different stages of team development.

On completion of this course learners wil be able to:

  • Identify the key competencies of a manager
  • Appreciate the difference between management and leadership
  • Identify different team roles
  • Recognise the different stages of team development

Course Details

Lesson Plan

Areas covered include:

  • Welcome and Learning Objectives
  • Introduction
  • Manager Competencies
  • Leadership
  • Team Development

Target Audience

This module is aimed at managers who want to develop their understanding of their role.


With approximately 60 interactive screens, it is estimated that this module will take approximately 1-2 hours to complete (depending on learning speed). As an e-learning module you can complete this training in convenient stages and revisit whenever you wish. The system will record your progress throughout.


This module is aimed at managers who want to develop their understanding of their role.

CPD Accreditation

The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines

Entry Requirements

There are no specific entry requirements for this course.

What our customers have said

Ease of use within work place and out of work hours. Easy to navigate between areas and back track if needed. No set time limit placed.
15/01/2016 RJ
It was easy to use and had questions at the end of each section.
31/10/2015 IA
I was able to work through the pages at my own pace and go back over information which I was unsure about.
27/10/2015 KH
Being able to work at my own pace and pick up exactly where I left off. Perfect for myself who is constantly pulled in different directions throughout the day
23/10/2015 ES
Easy to follow and very informative. Did not feel rushed to complete modules
10/10/2015 JY
It lets you click through the presentation at your own pace and write down what you would like to take away from the module
AV 17/01/2015

Cost and Discounts

£30 + VAT - This cost is for a single user.

Discounts are available for multiple users (10 or more) for more information please contact, or telephone UKVC Sales on 01943-885089.

How it Works

The information below is specific to this particular course. If you would like a more general guide to how our purchasing and learning works please visit the Four Easy Steps page which should tell you all you need to know.

Alternatively; if you have a specific question or concern why not contact us directly ?


This is an online course, all the training will be taken through your browser window. There will be no face-to-face sessions with instructors nor will you receive any training material through the post. If you wish you may print out any page of the training material, and may also print the notes you took during the training.

You can also revisit the training material at any time, even after you have completed the course.


The material for this course has been broken down into several smaller lessons, each lesson dealing with a specific area of the overall subject.

The lesson consist of a series of pages in which an instructor will talk you through the lesson material at a pace that suits you. Pages may also include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help you keep in touch and interested in the material.

Lessons can be taken in any order and each lesson may be PAUSED and RESUMED at any stage. When all lessons in the course have been completed our system will realise and automatically record that you have successfully completed the course


This course is delivered fully online allowing you to learn at your own pace, however an average duration would be 1-2 hours.

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If you would like to buy this course now please enter details of the learner to be enrolled on the course.

When you click "Submit" you will be transferred to our secure payment system (provided by WorldPay) where you will be able to enter your credit or debit card details.

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Once the payment has been accepted you will immediately be allocated an account in our Training Management System, and you will be able start your training right away.

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