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Level 2 Food Safety & Hygiene for Retail (including City and Guilds Accredited Certificate)

Course Overview

Try online - Buy online - Learn online - Test online and Certificate posted same day if completed before 12 noon Monday to Friday, or next working day £25 + VAT

EU Regulation 852/2004 Hygiene for Foodstuffs requires Food Businesses to make sure that any staff who handles food are supervised, instructed and trained in Food Hygiene in a way that is appropriate to the work they do.

This Virtual College self-study course (formerly known as Foundation or Basic Food Hygiene) and maps to Industry Standards in Food Safety and Hygiene published by Skillsmart Retail Ltd, the Sector Skills Council for the Retail. This course will benefit anyone working in retail, for example, supermarkets, small and large grocery stores, butchery, bakery, fish and farm shops, market stalls and delicatessens.

The aim of this module is to provide a basic understanding of food safety and hygiene as it relates to the Retail sector, covering issues such as displays for sale and hot display units, along with storage and preparing food for retail.

This course is accredited by City & Guilds

  • Virtual College are a City and Guilds Accredited centre.
  • City and Guilds have accredited our L2 Food Safety and Hygiene certificates
  • Our price includes a City and Guilds Accredited Certificate.
  • City and Guilds approved quality assurance of our online delivery processes and learner support systems.
  • Quality City & Guilds Accredited Certificate carrying authorisation seal.

Upon completion of this online training material learners will sit an online test and on successful completion, will receive a City & Guilds Accredited Level 2 Certificate in Food Safety and Hygiene meeting the legal training required, which must then be applied to work situations.

The training and test usually take between 2 to 3 hours to complete (depending on learning speed), which is equivalent to 6 hours face-to-face group training. Learners are required to achieve a 75% pass mark , and, if necessary, may re-sit the test at no extra cost, having revisited the training material. Certificates will be posted on same day as a successful test pass if completed before 12 noon Monday to Friday, or next working day.

Produced by Virtual College in association with Food Safety experts "Food Dialog" a registered Training Centre with the Royal Society for Public Health (RSPH) we have made every effort to make the training friendly, understandable and as down to earth as possible.

On completion of this course learners should understand:

  • Why food hygiene and safety is important
  • Their personal and legal responsibilities
  • The impact of food borne illness
  • How food becomes contaminated
  • How to prevent contamination through good hygiene practices
  • How to control contamination through safe temperatures and storage
  • How to control food safety hazards at critical control points using a HACCP based Food Safety Management System

Course Details

Lesson Plan

Upon completion of this module learners will have an understanding of a wide range of key food safety issues, including the three main types of food safety hazard, their sources and methods of control. Learners will know the correct temperatures needed for storage, display and sale, understand the correct handling of food and be aware of common food pests and how to control them, along with the principles of cleaning and disinfection and how these apply to the workplace.

The sections covered include:
  • Learning Objectives and an introduction to Food Safety and Hygiene - Food Safety and Hygiene are terms commonly used, here we will look at how they relate to food that has been prepared and served.
  • Impact of Food-Borne Illness - looking at what food-bourne illnesses are and how they affect us.
  • Understanding Food Law - food often has a long journey from growing, harvesting, delivery, preparation through to being eaten. As a result there are many opportunities for it to become contaminated. In this section we look at legislation in place that relates to food hygiene and safety.
  • Food Safety Hazards and Contamination - exploring food safety hazards and how they arise and consider how they can be prevented and controlled.
  • Food Preservation, Storage and Temperature Control - how to preserve food, including appropriate storage and temperature controls.
  • Personal Hygiene - this section looks at why personal hygiene is so important when working with food - from hand washing to legal requirements.
  • Hygienic Premises and Equipment - this section looks at good housekeeping and the part premises and equipment design play in maintaining clean, pest-free conditions.
  • Hazards Analysis and Critical Control Point (HACCP) - it is a requirement of food hygiene regulations that all businesses who sell food must have a documented food safety management system based on HACCP in place. This section looks at what this involves.

Target Audience

This Food Safety and Hygiene for Retail module is aimed at anyone working in a retail environment which can include supermarkets, small and large food shops, wholesalers and markets.


It is estimated that this module will take approximately 2-3 hours to complete (depending on learning speed). As an e-learning module you can complete this training in convenient stages. The system will record your progress throughout.


When you have successfully completed your course and attained the 75% required test pass, you will receive a City & Guilds Accredited Certificate. Our Certificates are of extremely high quality and carry an authorisation seal. The certificate should be displayed to show appropriate training has taken place.

Entry Requirements

There are no specific entry requirements for this course.

What our customers have said

The test in the module helped with retaining information and also made it more interesting to do as it challenged me.
13/12/2016 VC
I liked that you could complete it in sections and stop when you wanted to. It made it manageable. The interactive quizzes during each section helped to consolidate the information.
30/11/2016 RC
Very helpful that it is separated into sections so that you can work through them without confusing all of the information. Also the challenges, and multi choice quizzes at the end of each one are very helpful.
06/11/2016 EM
The system was very easy to use and the information given on the module was presented in a fashion that was clear and informative.
02/10/2016 TA
It was a very informative and interactive module. I found it very easy to follow and quite logical in terms of terminologies. I believe that this is a perfect short course not just for professional purpose, but also for anyone who wishes to know more about basic kitchen hygiene.
19/09/2016 KH
I found the whole thing a great help and the modules were very in depth
23/08/2016 AR
I enjoyed the interactive parts of the training along with the questions within the modules
12/07/2016 NH
The information was very clearly laid out and I liked the different types of challenge.
06/07/2016 HR
I liked It all, specially the ability to go back over things if you thought you had missed something and the fact that you are not timed.
02/07/2016 DW
Very straightforward, easy to use, it allowed you to proceed at your own pace
27/06/2016 RH
The system was easy to use and the module was easy to understand and enabled me to learn what was required of me quickly and efficiently.
12/04/2016 CM
Easy to understand and the graphics were useful and interactive
04/04/2016 CS
It was fun and interesting and made learning easy
26/03/2016 EH
It was good that you could do it at your own speed and no time limits so you didn't feel rushed
07/02/2016 CB
It was very clear and easy to follow instructions, I would recommend to any one
06/01/2016 HJ
I really thought all the steps were put together well. I liked the interactive sections and the fact that you could save and come back to the learning sections later, although I completed it all in one go. A very thorough course and it wasn't too dry for such a dull topic. The mini assessments at the end of each section were good for morale and feedback, Many thanks for all your hard work.
24/10/2015 VH

Cost and Discounts

£25.00 (plus VAT)

This cost is for a single user and includes the Food Hygiene certificate on successful test pass, for more information please contact, or telephone us on 01943 885089.

How it Works

The information below is specific to this particular course. If you would like a more general guide to how our purchasing and learning works please visit the Four Easy Steps page which should tell you all you need to know.

Alternatively; if you have a specific question or concerns why not contact us directly?


This is an online course, all the training will be taken through your Internet connection. There will be no face-to-face sessions with instructors nor will you receive any training material through the post. If you wish you may print out any page of the training material, and may also print the notes you took during the training.

You can also revisit the training material at any time, even after you have completed the course.


The material for this course has been broken down into several smaller lessons, each lesson dealing with a specific area of the overall subject.

The lessons consist of a series of pages in which an instructor will talk you through the lesson material at a pace that suits you. Pages may also include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help you keep in touch and interested in the material.

Lessons can be taken in any order and each lesson may be PAUSED and RESUMED at any stage. When all lessons in the course have been completed and the test passed, our system will automatically record that you have successfully completed the course.


This course is Accredited by City & Guilds. When you have successfully completed your course and attained the 75% required test pass, you will receive a City & Guilds Accredited Certificate. Our Certificates are of extremely high quality and carry an authorisation seal. The certificate should be displayed to show appropriate training has taken place.

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